{"id":4315,"date":"2026-10-12T13:53:55","date_gmt":"2026-10-12T11:53:55","guid":{"rendered":"https:\/\/handel-schweiz.com\/?post_type=veranstaltung&#038;p=4315"},"modified":"2026-10-12T13:55:33","modified_gmt":"2026-10-12T11:55:33","slug":"reclamations-clients-et-conditions-generales","status":"publish","type":"veranstaltung","link":"https:\/\/handel-schweiz.com\/fr\/veranstaltung\/reclamations-clients-et-conditions-generales\/","title":{"rendered":"\u00c9v\u00e9nement en ligne CONCRET \u2013 Les experts en dialogue"},"content":{"rendered":"\n    <section class=\"intro-text-block intro-text-veranstaltungen-block intro-text-block-6ae0056364318\">\n        <div class=\"block-bg-color bg-white\"><\/div>\n\n        <div class=\"intro-text-block-content\">\n            <div class=\"title-block  scrollMagic-block\" data-uid=\"6ae00563643181\">\n                <h1 class=\"big\">\n                                            <p>R\u00e9clamations clients et CGV : que faire lorsque le contrat n\u2019est soudainement plus clair ? <\/p>\n                                    <\/h1>\n            <\/div>\n\n            <div class=\"intro-text-columns-block\">\n                <div class=\"intro-text-left-block scrollMagic-block delay-animation-2\" data-uid=\"6ae00563643182\">\n                    \n                    <div class=\"veranstaltung-header-meta-block veranstaltung-header-meta-block-top\">\n                        <div class=\"veranstaltung-header-meta-block-content\">\n    <div>\n        <p><span><i class=\"fas fa-calendar-alt\"><\/i><\/span><span>23. November 2026<\/span><\/p>\n\n                    <p><span><i class=\"fas fa-clock\"><\/i><\/span><span>12.15 &#8211; 13.15h<\/span><\/p>\n        \n                                    <p class=\"location\"><a href=\"https:\/\/events.teams.microsoft.com\/event\/ff760074-0573-4a0a-b9d0-a265a6b76f50@5c7a2431-283c-428a-819e-91a03516146b\" target=\"_blank\"><span><i class=\"fas fa-map-marker-alt\"><\/i><\/span><span>online<\/span><\/a><\/p>\n                        <\/div>\n<\/div>\n                    <\/div>\n\n                    <div class=\"intro-text-left-block-texteditor\">\n                        <p>Les r\u00e9clamations de clients et les conditions g\u00e9n\u00e9rales peuvent rapidement soulever des questions juridiques complexes dans les relations commerciales. Lors de ce webinaire en fran\u00e7ais, <strong>Prof. Dr. iur. Patrick L. Krauskopf, avocat et pr\u00e9sident du conseil d\u2019administration du AGON Partners Groupe, et Prof. Dr. iur. Blaise Carron, avocat &amp; Counsel au sein du AGON Partners Legal SA<\/strong>, aborderont les principaux enjeux li\u00e9s aux contrats de vente et autres contrats commerciaux.<\/p>\n<p>\u00c0 quoi le fournisseur doit-il veiller lorsqu\u2019un client formule soudainement une r\u00e9clamation ? Et quelles CGV s\u2019appliquent lorsque le fournisseur et le client invoquent chacun leurs propres conditions g\u00e9n\u00e9rales ? Les deux experts pr\u00e9senteront les points cl\u00e9s \u00e0 conna\u00eetre et les pr\u00e9cautions \u00e0 prendre dans la pratique.<\/p>\n<pre><a href=\"https:\/\/events.teams.microsoft.com\/event\/ff760074-0573-4a0a-b9d0-a265a6b76f50@5c7a2431-283c-428a-819e-91a03516146b\">Inscription au webinair<\/a><\/pre>\n\n                                            <\/div>\n                <\/div>\n\n                <div class=\"intro-text-right-block scrollMagic-block delay-animation-3\" data-uid=\"6ae00563643183\">\n                    \n                    \n                    \n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n\n\n\n\n","protected":false},"featured_media":3442,"template":"","thema":[121],"class_list":["post-4315","veranstaltung","type-veranstaltung","status-publish","has-post-thumbnail","hentry","thema-webinaire"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9clamations clients et conditions g\u00e9n\u00e9rales | Commerce Suisse<\/title>\n<meta name=\"description\" content=\"R\u00e9clamations clients et conditions g\u00e9n\u00e9rales : que faire si le contrat n\u2019est plus clair ? 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